ANNOUNCEMENT - 10/07/2020




Having followed government guidelines over the last 4 months, we are pleased to announce that the HCPC has declared face to face (or video) consultations and treatment sessions can resume across all specialities.


With 6000 sq ft of space we are ideally suited to offer treatment with every aspect of health and safety being adopted. We have always cared as much about our client’s welfare as we would our own.


There are inevitable changes for those who already know us as outlined below. If you are a new referral from one of our many referral sources rest assured, we have been way ahead with our thinking and adoption of safety measures.


In the new world we inhabit safety is always going to be bilateral. If you have a fever, cough, unexplained loss of smell or general unwellness you must telephone and let us know. Our therapists would do the same and not attend, seeking the appropriate testing as recommended by government and health advisers.



The Changes:


  1. All therapists, patients and clients can only attend with a pre-booked appointment. We must also have full contact details.


  3. On arrival all clients check in at reception (protected by screen) and will be asked to wait in car if early (if not in car we have other arrangements). As we have an excellent circuit, if paying per session please do so on arrival or let us know if insurance company due to settle the account.


  5. Our two rehab gyms and studio lend themselves to the social isolation required for client and trainer / physio. The large ground floor area has been reconfigured so only two therapists will be in totally separate areas.


  7. Only one therapist in loft area and studio.


  9. Extra cleaning schedules are in place and so much alcohol hand sanitiser all over the building.


  11. Physiotherapists will wear PPE if required. All other therapists (not hands on) will adopt a bilateral, informed decision-making process with every client.


  13. Please sanitise hands on arrival and on leaving.



We do have one apology. We were always a rehab centre not a leisure gym primarily. We willingly opened our doors to local people to use us as a leisure gym. We saw this as a service to the local community, charging as you know incredibly low fees. At this moment we must give priority to the trainers and physios and so we cannot open for gym users yet. We will keep this under constant review.


If worried do remember people attend the centre because they are in pain or needing counselling or rehabilitation, not because they are sick.


The last five months have been incredibly difficult for everyone. If you have had any tragedies in your family or friends, we can only express condolence. We know that this virus and the lockdown has led to great psychological as well as physical challenges which may well endure. Our physical and psychological resilience was always imperative before this world crisis and perhaps we did not recognise it. Now it has become an even greater necessity and if there is anything, we can do to help let us know. We are all human with our own frailties but those of us in medical and paramedical practice do have the advantage of professional training. In adversity “be professional”, that is what training is all about.

Karen and I wish you everything we would want for ourselves and our own family.

Opening Hours | Monday to Thursday: 8am to 9pm | Friday: 8am to Variable | Saturday: 8am to 1pm | Sunday: Closed

The Body Factory is recognised by all major private health insurance companies in the UK.